Bookings
An online booking is a request. It is confirmed once our team contacts you. We hold your time until then.
Cancellation and changes
Please tell us at least 12 hours before your appointment. Late changes or missed appointments may not be re-booked.
Payment
You pay at the spa. Prices are in Bangladeshi Taka and may change without notice for new bookings.
Health
Tell us about allergies, pregnancy, injuries or medical conditions before your treatment so we can adjust it safely.
Arrival
Please arrive 10 minutes early. Late arrivals may have a shorter session so the next guest is not delayed.